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Refund Policy

Last Updated: June 8, 2026

We want you to be satisfied with your purchase. Please review our Return & Refund Policy below.

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return, items must:

  • Be unused and unworn

  • Be in their original condition

  • Have original tags attached 

  • Be returned in the original packaging where possible

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged or defective:

  • Custom or personalized products

  • Final sale items

  • Gift cards

  • Items showing signs of wear, washing, or alterations

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include your order number and photos of the issue.

We will review the claim and, if approved, provide a replacement or refund.

Refunds

Once your return has been received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear on your account, depending on your payment provider.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Original shipping charges are non-refundable.

Exchanges

If you need a different size or wish to exchange an item, please contact us before returning your order. Exchanges are subject to product availability.

How to Request a Return

To start a return, please contact us with:

  • Your order number

  • Your name

  • The reason for the return

Policy Changes

G Ranked reserves the right to update or modify this Return & Refund Policy at any time. Changes will become effective immediately upon posting to this page.

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